CANCELLATIONS

Customers should verify that their orders are accurate prior to giving approval for an order being placed.  Customers are responsible for any & all additional costs if changes to an order are needed to ensure product specifics are met.  Once an order is approved, Imprint Engine staff will process your order promptly.  Our staff will do their best to accommodate a cancellation request, but if our staff has already processed your order and it is in the production phase we will be unable to do so.

 

RUSH ORDERS

Customers should verify that Rush Orders are accurate prior to giving approval for any orders being placed.  Rush Orders cannot be cancelled or refunded if changes are needed after the order is approved and processed by Imprint Engine staff.  Customers are responsible for all costs associated with Rush Orders as well as any & all additional costs if changes are needed to ensure product specifics are met.