Your brand shows up everywhere, until the very last click.

The claim link is the moment a recipient actually engages with what you sent them, and until now, that page looked the same for everyone. Not anymore. The IEX Experience Builder lets you customize the claim link experience so it looks like your brand built it, because you did.

Three things, all in your control:

  • Copy: Write the message recipients actually see when they land on the page.
  • Hero banner: Swap in your own imagery instead of a generic default.
  • Hero overlay: Add a graphic or product shot layered on the right side of the banner for extra polish.

No design team required. No ticket to submit. You make the changes, they go live. The best part? You can customize them per page. From picking your gift option (optional), the product details and the shipping page.

A claim link is still a brand moment. Whether it’s a new hire opening their welcome kit, a customer redeeming a thank you gift, or an event attendee grabbing their swag, that page is often the last thing they see before the box shows up. It should look like it came from you, not from a platform.

Any team sending through IEX. HR teams welcoming new hires, sales teams sending client gifts, marketing running a campaign, event teams shipping swag to a conference. If you’re sending it, you can brand it.

The Experience Builder is available now inside your IEX portal.

Purple, black, and white puzzle pieces scattered on a white background.

Let’s connect!