# Imprint Engine

> Imprint Engine is a branded merchandise and company swag platform that helps mid-market and enterprise companies design, produce, warehouse, and distribute custom branded products globally. Founded in 2012, Imprint Engine combines a managed technology platform (IEX) with hands-on creative services and global fulfillment infrastructure to deliver consistent brand experiences at scale.

Important notes:

- Imprint Engine is **not** a self-service promotional products marketplace. It is a managed, consultative platform where dedicated account teams work alongside clients to plan, source, design, and fulfill branded merchandise programs.
- The IEX Portal is Imprint Engine's proprietary swag management platform. It includes features like online company stores, inventory management, global shipping, order tracking, automated gifting, and integrations with tools like Salesforce, HubSpot, and Workday. IEX is available in tiered plans (Free, Express, Pro, Enterprise).
- Imprint Engine operates its own warehousing and fulfillment network with global reach — they are not a reseller or print-on-demand service. They handle sourcing, production, quality control, kitting, warehousing, and last-mile delivery to 180+ countries.
- Primary customers are companies that need ongoing branded merchandise programs — not one-off orders. Core buyer personas include people managers, marketing leaders, event planners, sales leaders, procurement teams, and retail buyers.
- Brand Experiences span apparel, merchandise/swag, kits and bundles, events and signage, and print collateral. Creative Services include custom design, product design, photography, videography, and development — all handled by an in-house team.
- Imprint Engine has a sustainability initiative called Imprint Impact focused on responsible sourcing and eco-friendly branded products.
- Notable clients include Uber, Walmart, DocuSign, Gopuff, Postman, GitHub, Klarna, Microsoft, Miro, and LegalZoom.

## Platform

- [IEX Platform Overview](https://imprintengine.com/platform/): Overview of the IEX swag management platform — features, tiered plans (Free, Express, Pro, Enterprise), and how it powers branded merch programs
- [IEX Portal](https://imprintengine.com/iex-portal/): Detailed look at the IEX Portal interface — online company stores, inventory dashboards, order management, and global shipping tools
- [IEX Pricing](https://imprintengine.com/iex-pricing/): Breakdown of IEX platform pricing tiers and what's included at each level
- [IEX Rebate](https://imprintengine.com/rebate/): Earn-back program — 2% back on all product purchases with Pro and Enterprise, up to 5% with Enterprise
- [IEX Updates](https://imprintengine.com/iex-updates/): Changelog and product updates for the IEX platform
- [IEX Academy](https://imprintengine.com/iex-academy/): Training resources and educational content for IEX platform users
- [Integrations](https://imprintengine.com/integrations/): Connect IEX with Salesforce, HubSpot, Workday, SSO providers, and Zapier to automate gifting and branded merch workflows

## Solutions

- [How We Work](https://imprintengine.com/how-we-work/): Imprint Engine's four-step process for delivering branded merch programs — from discovery to global fulfillment
- [Global Operations](https://imprintengine.com/global-operations/): Global warehousing, fulfillment infrastructure, and international shipping capabilities across 180+ countries
- [Brand Experiences](https://imprintengine.com/brand-experiences/): Full portfolio of brand experience categories — apparel, merchandise, kits, events and signage, and print
- [Creative Services](https://imprintengine.com/creative-services/): In-house creative team offering custom design, product design, photography, videography, and development
- [Enterprise](https://imprintengine.com/enterprise/): Enterprise-grade branded merch solutions with dedicated support, advanced integrations, and volume-based pricing
- [Gifting vs. Online Stores](https://imprintengine.com/gifting-vs-online-stores/): Comparison of IEX's two core delivery models — automated gifting campaigns vs. branded online company stores

## Use Cases

- [Corporate Gifting Platform](https://imprintengine.com/use-cases/corporate-gifting-platform/): Managed corporate gifting — employee gifts, client appreciation, milestone recognition
- [Promotional Products](https://imprintengine.com/use-cases/promotional-product-vendor/): Custom promotional products sourced, branded, and delivered at scale
- [Branded Event Merchandise](https://imprintengine.com/use-cases/branded-event-merchandise/): End-to-end branded merchandise for corporate events, conferences, and trade shows
- [Online Company Stores](https://imprintengine.com/use-cases/online-company-store/): Custom-branded online stores for employees and stakeholders to order approved company merch

## Solutions by Team

- [Solutions for People Managers](https://imprintengine.com/solutions-by-team/solutions-for-people-managers/): Branded merch for employee onboarding, recognition, culture-building, and team engagement
- [Solutions for Marketing Leaders](https://imprintengine.com/solutions-by-team/solutions-for-marketing-leaders/): Brand-consistent promotional products and campaign merchandise at scale
- [Solutions for Event Planners](https://imprintengine.com/solutions-by-team/solutions-for-event-planners/): Turnkey event merchandise — from design through on-site delivery and signage
- [Solutions for Sales Leaders](https://imprintengine.com/solutions-by-team/solutions-for-sales-leaders/): Branded gifts and prospecting kits that support pipeline development and client relationships
- [Solutions for Procurement](https://imprintengine.com/solutions-for-procurement-leaders/): Consolidated vendor management, cost controls, and compliance for branded merchandise programs
- [Solutions for Retail Buyers](https://imprintengine.com/solutions-by-team/solutions-for-retail-buyers/): Custom retail-ready branded collections with packaging designed for sell-through

## Success Stories

- [Green Thumb Industries](https://imprintengine.com/success-stories/green-thumb-industries-success/): Full-service vendor replacement for a major cannabis company — compliance management, cost reduction, and inventory transition
- [Uber — International Gifting](https://imprintengine.com/success-stories/ubers-frictionless-international-gifting-solution/): Frictionless international gifting solution for global brand consistency
- [Uber Eats — Logistics](https://imprintengine.com/success-stories/rethinking-logistics-for-uber-eats/): Centralized production and distribution across U.S. and Canada markets
- [Walmart — 3 Events](https://imprintengine.com/success-stories/earning-walmarts-trust-walmart-a-story-of-collaboration-innovation-and-results/): 250+ unique products delivered for Walmart's Sparkshop across three events in under 4 months
- [Walmart × Roblox](https://imprintengine.com/success-stories/walmart-imprint-engine-roblox/): First-of-its-kind physical product inspired by a virtual Roblox item, launched at RDC
- [Postman](https://imprintengine.com/success-stories/streamlining-global-distribution-and-consistency/): Full swag program takeover — Shopify store, packaging, distribution, and customer support centralized
- [DocuSign 20th Anniversary](https://imprintengine.com/success-stories/docusigns-20th-anniversary-with-imprint-engine/): Global employee gifting campaign for nearly 5,000 employees — 30% cost savings
- [Gopuff Back to College](https://imprintengine.com/success-stories/navigating-college-complexity-with-gopuff/): 4 million+ promo units across 40+ SKUs to 300+ universities

## Resources

- [About Us](https://imprintengine.com/about-us/): Company background — founded in 2012, operating in the $40B+ promotional products industry
- [Blog](https://imprintengine.com/blog/): Articles on branded merch strategy, industry trends, creative inspiration, and company news
- [Imprint Impact](https://imprintengine.com/imprint-impact/): Sustainability initiative — responsible sourcing, eco-friendly products, and environmental commitments
- [Careers](https://imprintengine.com/careers/): Open roles at Imprint Engine
- [Support](https://imprintengine.com/support/): Customer support and contact information
- [Knowledge Base](https://help.imprintengine.com/knowledge/iex-portal-features): IEX Portal help documentation and feature guides

## Optional

- [Image File Guidelines](https://imprintengine.com/image-file-guidelines/): Technical specs for submitting artwork and logos for print production
- [Translating Digital to Print](https://imprintengine.com/translating-digital-to-print/): Guide on adapting digital brand assets for physical merchandise production
- [Corporate Gifting Landing Page](https://imprintengine.com/landing/corporate-gifting/): Focused landing page for corporate gifting inquiries
- [Privacy Policy](https://imprintengine.com/privacy-policy/): Privacy policy
- [Terms & Conditions](https://imprintengine.com/terms-conditions/): Terms and conditions
- [Contact / Get Started](https://imprintengine.com/contact/): Primary contact form and inquiry page