Best Sendoso Alternatives in 2024

There’s a lot to consider when looking for the right gifting and brand marketing partner. Sendoso is one commonly used gifting platform, but as the promotional industry continues to flourish, it’s a good idea to explore all your options as other platforms emerge and evolve. We did some research so you don’t have to. Let’s dig into Sendoso and its closest competitors this year. (Spoiler: Imprint Engine is one of them.)

Key Takeaways

Here are key points to consider when looking at alternatives: 

  • Platform, Product, & Shipping Pricing
  • Inventory & Customization Options
  • In-house Capabilities
  • Brand Manager/Customer Support Involvement
  • Turnaround Time
  • Overall Infrastructure 

Table of Contents

  • What Is Sendoso?
  • Top Sendoso Alternatives
  1. Imprint Engine
  2. Reachdesk
  3. Postal
  4. Printfection
  5. PFL Direct Mail Platform
  6. SwagUp



What is Sendoso?

Rating: 4.5/5 (G2) 

Sendoso is a gifting platform that enables companies to send direct mail, gifts, emails, gift cards and more. Its automation software combines tools for direct mail, marketing automation and email marketing. Customers gravitate towards Sendoso for reliable software solutions with personalized messaging, CRM integration, and custom batch sizes. A few of their biggest customers include eBay, Comcast, and Nasdaq.


Key Features of Sendoso

  • Direct mail design
  • CRM Integration
  • Dashboards & Reporting
  • Fulfillment 
  • Warehousing
  • Gift Status Tracking 
  • Inventory Management
  • Budgeting & Spend Reporting 
  • Conversion Rate Measurement 


Pros & Cons of Using Sendoso

We pulled pros and cons from reviews and by comparing features found among competitors. Consider the scale and features necessary for your business as you explore. Some standout differences between competitors include varying levels of flexibility, international shipping efficiency, and customer support. 

Pros:

  • Easy-to-use platform
  • Smooth integration with CRM 
  • Attractive platform 
  • Easy-to-read analytics 
  • Efficient Amazon integration 


Cons:

  • Pricing is a primary complaint from customers, including: Platform fee, user license fee, inventory charges, and high cost for a “low utility” product
  • Customers report “cumbersome” setup and lack of support
  • Character limits make messaging difficult
  • Limited seats for users
  • Issues with international shipping


Top Sendoso Alternatives


1. Imprint Engine

Rating: 5/5 (G2)

Key Features: 

  • Direct Mail Design
  • CRM Integration
  • Dashboards & Reporting
  • Dedicated Brand Team
  • Gift Status Tracking
  • Global Inventory Support
  • Unlimited Inventoried Products
  • Unlimited Campaigns
  • Customized Store
  • Customized Reporting

The Imprint Engine IEX Platform gives customers full access to our team, services, infrastructure, and technology so they can manage their brand experiences securely on a global scale. We have a “one size does NOT fit all” approach and prescribe our tech like a brand doctor. With IEX, customers have their own designated team of brand managers, designers, and customer support to help bring brand experiences to life from ideation to reconciliation. These management, fulfillment and support teams are dispersed across six countries and counting with warehouses located in the US, the UK, Ireland, and India so that no matter where customers are located, our quality and speed of service and attention to detail remain the same.

We’ve received positive reviews for our responsive and helpful customer support teams, excellent and competitive turnaround times, global warehousing and fulfillment capabilities, and for our variety and quality of products. 


2. Reachdesk

Rating: 4.5/5 (G2)

Key Features:

  • Direct Mail Design
  • Delivery Speed
  • CRM & Marketing Automation Integration
  • Custom Batch Sizes
  • Mailing List Management
  • Budgeting
  • Procurement
  • Fulfillment
  • Warehousing
  • Status Tracking
  • Inventory Management
  • Spend Reporting
  • Conversion Rate Measurement


Reachdesk helps B2B companies deliver gifts and experiences at scale through direct mail and gifting. Its platform enables users to execute data-driven gifting initiatives to boost prospecting as well as sales. Reachdesk boasts a focus on the data behind gifting and campaign analytics, so customers have better insight when it comes to which gifts to send and when. Reachdesk receives positive reviews for customer support and service as well as ease of use and landing pages. Complaints include high pricing for gifts and shipping, issues with international shipping, and a limited amount of options for gifts. 


3. Postal

Rating: 4.5/5 (G2) 

Key Features:

  • Broad marketplace
  • Direct Mail Design
  • Delivery Speed
  • CRM & Marketing Automation Integration
  • Custom Batch Sizes
  • Mailing List Management
  • A/B Testing
  • Procurement
  • Budgeting 
  • Fulfillment
  • Warehousing 
  • Inventory Management
  • Status Tracking
  • Dashboards & Reporting
  • Spend Reporting

Postal calls its platform an offline marketing automation solution designed to personalize and automate gifting and direct mail to ultimately boost prospecting and sales. The platform allows personalization, automation, and scaling direct mail campaigns. It also offers branded merchandise and personalized gifts. Postal boasts a focus on automation and user-friendliness. Customers say the speedy onboarding process and ease of use make Postal a favorable platform. They also appreciate access to items from local businesses and the ability to request additional products. Complaints include a lack of international items and integration-related bugs. Postal offers unlimited seats, sends and events for all users. Users can also request their preferred vendors or access a marketplace with more than 500 vendors.

4. Printfection

Rating: 4.5/5 (G2) 

Key Features:

  • CRM Integration 
  • Customer Advocacy Integration
  • Swag Stores
  • Proof Portal
  • Procuring
  • Budgeting
  • Fulfillment 
  • Warehousing
  • Inventory Management
  • Status Tracking
  • Spend Reporting
  • Conversion Rate Management

Printfection’s platform simplifies the buying, managing, and distribution of branded merchandise. It boasts clients like BetterHelp, Hinge, and Gusto that utilize Printfection for swag distribution to customers, leads, employees, and events. It also advertises a dedicated account support team to help users execute events and programs. Printfection receives positive reviews for its customer support, broad merchandise selection, and streamlined process. Complaints state that Printfection isn’t meant for last-minute items or rushed projects. Others report a learning curve when navigating the platform.  


5. PFL Direct Mail Platform

Rating:4/5 (G2)

Key Features:

  • Direct Mail Design 
  • Delivery Speed
  • CRM Integration
  • Custom Batch Sizes
  • Mailing List Management
  • A/B Testing
  • Spend Reporting
  • Fulfillment
  • Warehousing
  • Status Tracking
  • Budgeting
  • Inventory Management
  • Conversion Rate Management
  • Dashboards & Reporting

PFL Direct Mail Platform specializes in creating data-driven direct mail to deliver gifts and experiences that amplify growth for companies. It boasts personalization and predictability in a one-stop-shop format. PFL uses data to personalize campaigns at any scale. Customers say PFL makes sending direct mail easy and enables multiple teams to automate their direct mail strategy. It also received positive reviews for its quick and helpful customer support. Complaints reference PFL’s complicated process for setting up automatic sequences, disappointing pricing, and inconsistencies in quoting costs. 


6. SwagUp

Rating: 4.5/5 (G2) 

Key Features:

  • Proof Portal
  • Inventory Management
  • Procurement
  • Fulfillment
  • Warehousing
  • Spend Reporting
  • Conversion Rate Management

SwagUp’s platform gives users the power to manage product design, creation, purchasing, inventory management, streamlined distribution, and global logistics all in one place. It boasts an uncomplicated format for creating and shipping swag. SwagUp receives positive reviews for its fixed shipping rates, helpful customer support, and a good selection of products. Negative reviews cited long setup times, an extensive need to outsource, and issues with fulfillment.

Forge a Stronger Brand with Imprint Engine’s Solutions

Few platforms combine a user-friendly interface with competitive pricing, a wide selection of desirable and totally customizable products, a quick turnaround, and dedicated support from a team of people who help clients keep costs down and your end-customers happy. 


IEX by Imprint Engine enables enterprises like DocuSign, Walmart, Uber and Github to execute brand experiences flawlessly from one, seamless platform. Let’s talk about how IEX can improve and simplify your next project. 

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